Privacy Policy

Last updated: February 2025

1. Introduction

Gazelle Labs LLC ("we," "our," or "us") operates the Agents Factory platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information and preferences
• Content you create, upload, or share through our platform
• Communications with us (support requests, feedback)
• Payment information (processed securely by third-party providers)

3. Information Collected Automatically

When you use our service, we automatically collect:

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, interactions with the platform)
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity

5. Information Sharing

We may share your information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

9. Cookies

We use cookies and similar technologies to collect information and improve our services. You can control cookies through your browser settings, though disabling cookies may affect functionality.

10. Third-Party Services

Our service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Gazelle Labs LLC
Email: support@agentsfactory.com